Good Health (Hong Kong) Limited, Eco Care (“we, us, or our”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.  

1. Purposes of using personal data

Your personal data may be collected when you make a purchase or apply to be our member.

The purposes for which we may use your personal data are divided into obligatory purposes and voluntary purposes. If personal data is to be used for an obligatory purpose, these personal data will not be marked as “optional” in the Members Application Form and you MUST provide your personal data to us if you want us to provide the service for which you are applying. If personal data is only to be used for a voluntary purpose, it is entirely up to you to decide whether you want to provide such information to us or not.

Purposes for which it is obligatory for you to provide your personal data are:

1. enrolment into and maintaining your membership as our member;
2. communicating to you your entitlements and privileges as our member;
3. redemption of privileges as a member;
4. notification of any amendment to the membership program;
5. relationship building; and
6. data cleansing and customers profile updates.

2. Disclosure

In cases where we do collect personal data from you, we will:

1. tell you (by way of this PICS or by a separate notification) that we are doing so and the use that we will make of such personal data we collect;
2. where relevant, give you the opportunity to opt out; and
3. tell you how we will store your personal data and how you can review, change and delete the personal data we have stored.

We will take all practicable steps to keep your personal data confidential but we may transfer/assign such data to the following parties:

1. any agent, contractor or third party service provider who provides administrative, telecommunications, computer and other services to us in connection with the processing and storage of your data;
2. if we decide to sell any relevant part of our business, to any actual or proposed assignee, transferee or successor; and
3. any person to whom we are under an obligation to make disclosure under the requirements of any law.

3. Security

Your personal data, however stored, will be accessed only by our employees or contractors who are authorised to do so. Where personal data is stored electronically, it will be kept on a separate server and will be password-protected (or under some equivalent form of protection) and accessible only by authorised personnel. Employees and contractors designated to handle personal data will be instructed to do so only in accordance with this PICS.

4. Your Right to Access and Correction

You may at any time request access to and to correct personal data relating to you in any of our records. You may also ask us to delete you or your personal data from any active mailing or distribution list. To exercise any of your rights, contact us at the address, facsimile number or email below, marking your communication "Confidential". In response, we may ask you to provide certain details about yourself so that we can be sure you are the person to whom the data refers.

4. Acknowledgement

By signing the Members Application Form, you have indicated your understanding of and agreement to the above provisions.